SERVICE

SMS airport transfer is one of the leading companies for exclusive chauffeured transportation, whether it is business or pleasure. Our level of service and flexibility, combined with the fact that for us the customer is always king, means that we can face the future with complete confidence. Our mission is to provide service that is punctual, professional, safe and reliable. No matter what you are looking for - transfer & shuttle service or the exclusive VIP service - in us you always find a reliable partner. Our vehicles are in service for you almost around the clock to allow you to make full use of your valuable time, to protect your nerves and to improve your efficiency. We guarantee comfort paired with speed and safety. Book one of our transfer services, lean back and relax!


YOUR BENEFITS

SMS airport transfer is your reliable partner for professional passenger transportation. With us your holiday begins at your front door.

  • Fast, safe and relaxed to your destination
  • Private or collective transfer from/to your desired location
  • You leave your own car at home – no parking fees and no damages
  • Professional, customer-friendly team
  • 24-hours-service-hotline, 7 days a week, 365 days a year
  • Telephone notification at least 24 hours prior to departure
  • Rely on us - even if your flight is delayed, we will be waiting for you
  • No waiting times and no additional stops if you have booked a private transfer
  • Interactive driver trainings twice a year

Because of the steadily growing importance of the environmental sustainability we constantly expand our fleet by natural-gas-powered vehicles. Natural gas is one of the cleanest burning alternative fuels available today. In order to improve air quality and limit the impact of traffic on the climate, SMS is continuously making its vehicle fleet greener.


Our customers appreciate arriving relaxed at the airport and flying without worries.

We guarantee safety, reliability and convincing quality; we provide the highest level of service at an affordable price! 

Our highly experienced staff in the SMS booking centre in Salzburg is devoted to providing first class, personal service. We are proud to feature the ultimate in comfort, courtesy, reliability and dependability. We provide top quality service and ensure that every ride is met with complete satisfaction – 24 hours a day, 7 days a week, 365 days a year.

 

At the airports Munich, Vienna, Linz, Salzburg and Graz we have created a separate SMS counter for your convenience in each terminal. These serve as a meeting point where your chauffeur awaits you upon your arrival. We do our best to keep waiting times as short as possible. We try to avoid waiting times longer than 60 minutes after your registration at our transfer counter. We ask for your understanding if in a few cases, a longer waiting period is required due to the late arrival of other passengers. No waiting times if you have booked a private transfer!


Through our website or our 24-hours-hotline you can book your airport transfer quickly, easily and cheaply to and from all airports.

When booking online or by phone, you will immediately receive a booking confirmation to your email address.

At least one day before your transfer, we will contact you by phone to inform you of the exact pick up time.

We pick you up at home on time and drop you off at your departure terminal at the airport. 



24-hours-hotline

+43 (0)662 8161-0

We are available 24 hours a day, 7 days a week, 365 days a year! 

Need information, a quote or a transfer service? Our professional team answers your questions and provides ground-transportation solutions to you. Feel free to send us an e-mail or a message on Facebook.



CANCELLATION POLICY

Upon cancellation of a reservation, the customer will be charged as listed below:

If the reservation is canceled up to 5 days before the intended transfer: free of charge

If the reservation is canceled by 4 to 2 days before the intended transfer: 80%

If the reservation is canceled less than 2 days before the intended transfer or no show: 100% 



INSURANCE

In all our fees an insurance against traffic risks is included. If it is our fault and you should not get to the airport in time and miss your flight we pay up to 300,00 € for changing your bookings and up to 500,00 € for re-issuing a new flight ticket. You always can rely on us!



LOST & FOUND

If you've lost or left something on one of our buses, please contact us via mail!

 



EU-RIGHTS

You’re looking forward to go on holiday and then you find out that your flight is delayed, cancelled or overbooked? That’s really annoying. If a flight you are booked on is delayed or cancelled, there are things you can do to make the disruption more bearable. You should also take the time to understand your rights, to make sure your airline treats you fairly. EU-Rights.com explains what to do when your flight has been disrupted. A team of lawyers works for you on a no win-no-fee basis and represent your interests as an air passenger against the airline. This means there is no upfront cost involved. Even if your case progresses to court, you will not bear any solicitor or court costs. There is no risk for you. You only pay a commission if EU-Rights wins your case.

One thing is certain: SMS promises you to bring you back at home. Even if your flight is delayed, we will be waiting for you.


98,3% SUCCESS IN COURT

27 lawyers across Europe specializing in air passenger rights represent your legal interests 100% free of charge. They represent your interests as an air passenger against the airline.

100% FREE OF CHARGE

There is no upfront cost involved. Even if your case progresses to court, you will not bear any solicitor or court costs. We stand up for you, take over the implementation and pursuit of the claims without effort and uncomplicated.

NO WIN – NO FEE

You can gain between 250,00 and 600,00 € per passenger. You only pay us commission if we win your case at a rate of 24,5% excl. VAT.


AMOUNT OF COMPENSATION

Up to 3 years after


FLIGHT DELAY, FLIGHT CANCELLATION, CHANGE OF SCHEDULE, MISSED CONNECTION, OVERBOOK?

Get up to 600,00 € compensation up to 3 years after.

There is no risk and costs for you. You only pay us commission if we win your case.

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Loss Report
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